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At Strikar King, customer satisfaction comes first. We are committed to delivering premium cricket equipment with trusted quality and a hassle-free return process. If your purchase doesn’t meet expectations, our transparent refund and return policy ensures a smooth and worry-free experience.

Refund & Return Policy

Last Updated: 03/06/2026

At Strikar King, customer satisfaction is our priority. We strive to deliver premium-quality cricket equipment and accessories. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

1. Return Eligibility

You may request a return if:

  • You received a damaged product.
  • You received the wrong product.
  • The product has a manufacturing defect.
  • The product delivered is significantly different from the item ordered.

To be eligible for a return:

  • The request must be made within 7 days of delivery.
  • The product must be unused and in its original condition.
  • Original packaging, tags, labels, and accessories must be included.
  • Proof of purchase or order confirmation must be provided.

2. Non-Returnable Items

Returns will not be accepted for:

  • Products damaged due to misuse or improper handling.
  • Products showing signs of use, wear, or modification.
  • Customized or personalized products.
  • Clearance, sale, or promotional items (unless damaged or defective).
  • Products returned without original packaging.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  1. Contact our support team within 48 hours of delivery.
  2. Share:
    • Order Number
    • Product Photos
    • Packaging Photos
    • Description of the issue

After verification, we will arrange a replacement or refund as applicable.

4. Return Process

To initiate a return:

Step 1

Contact our customer support team.

Step 2

Provide:

  • Order Number
  • Product Details
  • Reason for Return
  • Supporting Images (if applicable)

Step 3

Once approved, return instructions will be provided.

Step 4

After receiving and inspecting the returned item, we will process the refund or replacement.

5. Refund Policy

Approved refunds will be processed to the original payment method used during purchase.

Refunds may be issued if:

  • Product is damaged upon delivery.
  • Product has a verified manufacturing defect.
  • Incorrect item was shipped.
  • Order is cancelled before dispatch.

6. Refund Processing Time

After approval:

  • Refund initiation: 2–5 business days
  • Bank/Card processing: 5–10 business days
  • UPI/Wallet refunds: Usually within 2–7 business days

Actual refund timelines may vary depending on your payment provider.

7. Replacement Policy

Eligible products may be replaced if:

  • Received damaged
  • Manufacturing defect exists
  • Wrong product delivered

Replacement requests are subject to stock availability.

If a replacement is unavailable, a refund may be issued

8. Order Cancellation Policy

Before Dispatch

Orders may be cancelled before shipment for a full refund.

After Dispatch

Orders cannot be cancelled once shipped and will be governed by the return policy.

Strikar King reserves the right to cancel any order due to:

  • Stock unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity

In such cases, a full refund will be issued

9. Shipping Charges

If Return Is Due To:

  • Damaged Product
  • Defective Product
  • Incorrect Product

Strikar King will bear the return shipping cost.

If Return Is Customer Initiated:

If approved under exceptional circumstances, return shipping charges may be deducted from the refund amount.

10. Inspection & Approval

All returned products undergo quality inspection.

Refunds or replacements will be approved only after successful verification that:

  • The product matches the return request.
  • The product is in eligible return condition.
  • No misuse or intentional damage is found.

11. Failed Delivery & Refused Orders

If an order is returned due to:

  • Incorrect address
  • Customer unavailable
  • Delivery refusal

Additional shipping charges may apply for reshipment.

Refunds, if approved, may be subject to shipping deductions.

12. Contact Us

For return, refund, or replacement assistance, please contact:

Strikar King

📍 Address: D-1/68 sector -11 rohini, delhi , 110089

📞 Phone: +91 96500 09993

📧 Email: Strikarking18@gmail.com

🌐 Website: https://strikarking.com/

Important Note

Strikar King reserves the right to modify this Refund & Return Policy at any time without prior notice. Updated policies will be posted on this page and become effective immediately upon publication.

Strikar King delivers premium cricket bats crafted for powerful performance, balance, durability, and match-ready gameplay for every cricketer.

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